/* Edroz Libro de Reclamaciones 1.0.4 - public UI */
.edroz-lr-box{max-width:980px;margin:34px auto;background:#fff;border:1px solid #e5e7eb;border-radius:24px;box-shadow:0 20px 60px rgba(15,23,42,.10);overflow:hidden;color:#172033;box-sizing:border-box;font-family:inherit}.edroz-lr-hero{position:relative;display:flex;align-items:center;gap:28px;padding:28px 34px 30px;background:radial-gradient(circle at 85% 15%,rgba(96,165,250,.22),transparent 30%),linear-gradient(135deg,#101827,#243653);color:#fff;overflow:hidden}.edroz-lr-hero:after{content:"";position:absolute;width:230px;height:230px;border-radius:50%;right:-95px;bottom:-135px;background:rgba(59,130,246,.13)}.edroz-lr-hero-art{width:145px;flex:0 0 145px;filter:drop-shadow(0 14px 18px rgba(0,0,0,.18));position:relative;z-index:1}.edroz-lr-hero-art svg{display:block;width:100%;height:auto}.edroz-lr-hero-copy{position:relative;z-index:1}.edroz-lr-eyebrow{font-size:10px;letter-spacing:1.8px;font-weight:800;color:#93c5fd;margin-bottom:7px}.edroz-lr-hero h2{margin:0 0 8px!important;color:#fff;font-size:30px;line-height:1.15}.edroz-lr-hero p{margin:0;color:#dbeafe;line-height:1.6;font-size:14px;max-width:650px}.edroz-lr-hero-pills{display:flex;flex-wrap:wrap;gap:8px;margin-top:16px}.edroz-lr-hero-pills span{font-size:11px;font-weight:700;color:#e0f2fe;background:rgba(255,255,255,.10);border:1px solid rgba(255,255,255,.15);padding:6px 9px;border-radius:999px}.edroz-lr-success{display:flex;gap:13px;align-items:flex-start;margin:24px 30px 0;padding:15px 17px;background:#ecfdf5;border:1px solid #a7f3d0;border-radius:14px;color:#065f46}.edroz-lr-success-icon{width:28px;height:28px;display:grid;place-items:center;border-radius:50%;background:#10b981;color:#fff;font-weight:900;flex:0 0 28px}.edroz-lr-success strong,.edroz-lr-success span{display:block}.edroz-lr-success span{font-size:13px;margin-top:3px}.edroz-lr-legal-note{display:flex;gap:12px;margin:24px 30px 0;padding:15px 17px;background:#f8fafc;border:1px solid #e2e8f0;border-left:4px solid #2563eb;border-radius:13px;color:#334155;font-size:13px;line-height:1.6}.edroz-lr-note-icon{width:24px;height:24px;display:grid;place-items:center;border-radius:50%;background:#dbeafe;color:#1d4ed8;font-weight:800;flex:0 0 24px}.edroz-lr-legal-note strong{color:#1e3a8a}.edroz-lr-legal-note p{margin:2px 0 0}.edroz-lr-form{padding:26px 30px 30px}.edroz-lr-section-card{padding:22px;margin-top:18px;background:#fff;border:1px solid #e6ebf1;border-radius:18px;box-shadow:0 7px 24px rgba(15,23,42,.045)}.edroz-lr-section-card:first-child{margin-top:0}.edroz-lr-section-head{display:flex;gap:12px;align-items:center;margin-bottom:20px;padding-bottom:15px;border-bottom:1px solid #eef2f7}.edroz-lr-section-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:11px;background:#eff6ff;color:#2563eb;font-size:12px;font-weight:900;flex:0 0 38px}.edroz-lr-section-head h3{margin:0!important;color:#111827;font-size:17px;line-height:1.2}.edroz-lr-section-head p{margin:4px 0 0;color:#64748b;font-size:12px}.edroz-lr-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:17px}.edroz-lr-grid label{display:block;font-weight:700;color:#334155;font-size:12px}.edroz-lr-grid input,.edroz-lr-grid select,.edroz-lr-grid textarea{display:block;width:100%;box-sizing:border-box;margin-top:7px;padding:12px 13px;border:1px solid #d7dee8;border-radius:10px;background:#fff;color:#111827;font:inherit;transition:border-color .15s,box-shadow .15s,transform .15s}.edroz-lr-grid input:focus,.edroz-lr-grid select:focus,.edroz-lr-grid textarea:focus{border-color:#3b82f6;box-shadow:0 0 0 4px rgba(59,130,246,.10);outline:0}.edroz-lr-grid textarea{min-height:125px;resize:vertical}.edroz-lr-full{grid-column:1/-1}.edroz-lr-file-field span{font-weight:500;color:#94a3b8}.edroz-lr-file-field input{padding:9px}.edroz-lr-consent{display:flex!important;align-items:flex-start;gap:11px;margin:20px 0 16px!important;padding:15px 17px;background:#f8fafc;border:1px solid #e2e8f0;border-radius:13px;font-weight:500!important;line-height:1.55}.edroz-lr-consent input{width:18px!important;height:18px;margin:2px 0 0!important;flex:0 0 auto}.edroz-lr-consent strong{color:#111827}.edroz-lr-submit-row{display:flex;align-items:center;gap:15px;flex-wrap:wrap}.edroz-lr-submit-row button{display:inline-flex;align-items:center;gap:18px;padding:13px 18px 13px 21px;border:0;border-radius:11px;cursor:pointer;background:#2563eb;color:#fff;font-weight:800;box-shadow:0 8px 18px rgba(37,99,235,.22);transition:transform .15s,background .15s}.edroz-lr-submit-row button b{font-size:18px}.edroz-lr-submit-row button:hover{background:#1d4ed8;transform:translateY(-1px)}.edroz-lr-submit-row small{color:#94a3b8;font-size:11px}.edroz-lr-track-teaser{display:flex;align-items:center;gap:14px;margin:0 30px 30px;padding:18px 20px;background:linear-gradient(135deg,#f8fafc,#eff6ff);border:1px solid #dbe7f4;border-radius:17px}.edroz-lr-track-art{display:grid;place-items:center;width:42px;height:42px;border-radius:13px;background:#2563eb;color:#fff;font-size:22px;font-weight:900;flex:0 0 42px}.edroz-lr-track-teaser>div:nth-child(2){flex:1}.edroz-lr-track-teaser strong{display:block;color:#111827;font-size:14px}.edroz-lr-track-teaser p{margin:3px 0 0;color:#64748b;font-size:12px;line-height:1.5}.edroz-lr-track-teaser a{display:inline-flex;align-items:center;gap:7px;padding:10px 13px;border-radius:9px;background:#111827;color:#fff!important;text-decoration:none!important;font-size:12px;font-weight:800;white-space:nowrap}.edroz-lr-track-teaser a:hover{background:#1f2937}.edroz-lr-hp{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important;overflow:hidden}
.edroz-lr-status-page{max-width:760px}.edroz-lr-status-hero{display:flex;align-items:center;gap:18px;padding:28px 32px;background:linear-gradient(135deg,#101827,#263b5d);color:#fff}.edroz-lr-status-icon{width:58px;height:58px;border-radius:17px;display:grid;place-items:center;background:#2563eb;box-shadow:0 10px 24px rgba(37,99,235,.3);font-size:28px;font-weight:900;flex:0 0 58px}.edroz-lr-status-hero h2{margin:0 0 7px!important;color:#fff;font-size:25px}.edroz-lr-status-hero p{margin:0;color:#dbeafe;font-size:13px;line-height:1.6}.edroz-lr-status-body{padding:30px 32px}.edroz-lr-status-form{display:grid;grid-template-columns:1fr 1fr auto;gap:13px;align-items:end}.edroz-lr-status-form label{display:block;font-weight:700;color:#334155;font-size:12px}.edroz-lr-status-form input{display:block;width:100%;box-sizing:border-box;margin-top:7px;padding:12px;border:1px solid #d7dee8;border-radius:10px;background:#fff;font:inherit}.edroz-lr-status-form input:focus{border-color:#3b82f6;box-shadow:0 0 0 4px rgba(59,130,246,.10);outline:0}.edroz-lr-status-form button{padding:13px 16px;border:0;border-radius:10px;background:#2563eb;color:#fff;font-weight:800;cursor:pointer;white-space:nowrap}.edroz-lr-status-result{margin-top:22px;padding:20px;border:1px solid #dbe3ec;border-radius:16px;background:#fff;box-shadow:0 8px 25px rgba(15,23,42,.05)}.edroz-lr-status-result-head{display:flex;align-items:center;justify-content:space-between;padding-bottom:15px;border-bottom:1px solid #eef2f7}.edroz-lr-status-result-head span{font-size:12px;color:#64748b}.edroz-lr-status-result-head strong{font-size:22px;color:#111827}.edroz-lr-status-cells{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-top:16px}.edroz-lr-status-cells>div{padding:12px;border-radius:11px;background:#f8fafc}.edroz-lr-status-cells span{display:block;color:#64748b;font-size:11px;margin-bottom:5px}.edroz-lr-status-cells strong{color:#111827}.edroz-lr-status-cells .status-pendiente{color:#b45309}.edroz-lr-status-cells .status-en_proceso{color:#2563eb}.edroz-lr-status-cells .status-respondido,.edroz-lr-status-cells .status-cerrado{color:#047857}.edroz-lr-response{margin-top:14px;padding:15px;border-radius:11px;background:#eff6ff;border:1px solid #dbeafe}.edroz-lr-response span{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:#1d4ed8;font-weight:800;margin-bottom:7px}.edroz-lr-response p{margin:0;color:#334155;line-height:1.65}.edroz-lr-status-error{margin-top:18px;padding:13px 15px;background:#fff7ed;border:1px solid #fed7aa;border-radius:10px;color:#9a3412;font-size:13px}.edroz-lr-back-link{display:inline-block;margin-top:22px;color:#2563eb!important;text-decoration:none!important;font-size:12px;font-weight:700}
@media(max-width:760px){.edroz-lr-box{margin:18px auto;border-radius:17px}.edroz-lr-hero{padding:23px 20px;gap:16px}.edroz-lr-hero-art{width:105px;flex-basis:105px}.edroz-lr-hero h2{font-size:23px!important}.edroz-lr-hero-pills{display:none}.edroz-lr-form{padding:20px}.edroz-lr-success,.edroz-lr-legal-note,.edroz-lr-track-teaser{margin-left:20px;margin-right:20px}.edroz-lr-grid{grid-template-columns:1fr}.edroz-lr-full{grid-column:auto}.edroz-lr-section-card{padding:18px}.edroz-lr-track-teaser{align-items:flex-start;flex-wrap:wrap}.edroz-lr-track-teaser a{margin-left:56px}.edroz-lr-status-hero{padding:22px 20px}.edroz-lr-status-body{padding:22px 20px}.edroz-lr-status-form{grid-template-columns:1fr}.edroz-lr-status-cells{grid-template-columns:1fr}}


/* Final UI polish 1.0.11 */
.edroz-lr-box{background:#f8fafc}.edroz-lr-hero{min-height:190px}.edroz-lr-hero-copy{max-width:720px}.edroz-lr-section-card{position:relative}.edroz-lr-section-card:before{content:"";position:absolute;left:0;top:20px;bottom:20px;width:3px;border-radius:4px;background:#dbeafe;opacity:.7}.edroz-lr-section-card:first-child:before{background:#93c5fd}.edroz-lr-grid label{letter-spacing:.01em}.edroz-lr-grid input,.edroz-lr-grid select,.edroz-lr-grid textarea{box-shadow:0 1px 2px rgba(15,23,42,.025)}.edroz-lr-submit-row{padding-top:3px}.edroz-lr-submit-row button{min-height:48px;padding-left:22px;padding-right:20px}.edroz-lr-track-teaser{box-shadow:0 8px 25px rgba(15,23,42,.04)}.edroz-lr-status-page{background:#fff}.edroz-lr-status-result{box-shadow:0 12px 30px rgba(15,23,42,.06)}.edroz-lr-status-form button{min-height:46px}.edroz-lr-status-form input{min-height:46px}.edroz-lr-legal-note{box-shadow:0 5px 18px rgba(15,23,42,.025)}
@media(max-width:760px){.edroz-lr-hero{min-height:0}.edroz-lr-hero-art{width:92px;flex-basis:92px}.edroz-lr-section-card:before{top:16px;bottom:16px}.edroz-lr-submit-row button{width:100%;justify-content:center}.edroz-lr-submit-row small{display:block;width:100%}}

.edroz-lr-company-logo{margin-bottom:12px}.edroz-lr-company-logo img{display:block;max-width:150px;max-height:54px;width:auto;height:auto;object-fit:contain}